The new
beating heart
of Epping.

Privacy Policy

We are committed to protecting your privacy and treat personal information provided to us with respect and integrity.
This is the privacy policy of Riverlee Caruso Epping Pty Ltd ABN 74 569 488 238 referred to as ‘we’, ‘us’ or ‘our’. The purpose of this privacy policy is to provide information about how we deal with and manage personal information.

What is personal information?

Personal information is defined in the Privacy Act 1988 (the Privacy Act) as:
information or an opinion about an identified individual, or an individual who is reasonably identifiable:
whether the information or opinion is true or not; and
whether the information or opinion is recorded in a material form or not.

Why do we collect personal information?

There are few, if any, organisations that can function without personal information. We are no exception. We collect personal information where it is reasonably necessary for our functions or activities. In addition to our core business activity of property development and asset management, our functions and activities include:

marketing our business;

undertaking research to improve our business;

obtaining goods and services from other businesses;

employing staff; and

complying with legal and regulatory obligations.

Some common examples of personal information that we may collect include an individual's name, address, telephone number, and details of products and services that they obtain from us.
The Privacy Act recognises certain types of personal information as sensitive information Examples of sensitive information about an individual include information about the individual's:

health;

racial or ethnic origin;

political opinions;

membership of a political association, professional or trade association or trade union;

religious beliefs or affiliations;

philosophical beliefs;

sexual orientation or practices; and

criminal record.

We do not normally collect sensitive information from our customers. Any sensitive information which we do collect will either be collected with the individual's consent or as permitted by law.

How do we collect and keep personal information?

We receive personal information in different ways and through a number of different media including:

via online sources (including email);

by telephone;

through face to face communications; and

by hard copy correspondence and documentation.

We keep different types of records that include personal information. These include records stored electronically on data bases and also hard copy files.

When do we use or disclose personal information?

If we collect personal information for a particular purpose, we may use or disclose that personal information for that purpose. For example, if a customer obtains a product or service from us, we may use and/or disclose their personal information for the purpose of providing the product or service to them.
We may also use or disclose personal information for other secondary purposes including the following:

where the individual has consented to the use or disclosure for the secondary purpose;

the secondary purpose is related to (or in the case of sensitive information directly related to) the purpose for which the personal information was collected and the individual concerned would reasonably expect us to use or disclose the information – for example providing marketing information to existing customers (unless the customer has requested not to receive marketing information from us);

the use or disclosure is required or authorised under an Australian law or a court or tribunal order;

a permitted general or health situation exists as defined in the Privacy Act; or

we reasonably believe that the use or disclosure of the personal information is reasonably necessary for one or more enforcement related activities conducted by, or on behalf of, an enforcement body.

We do not store or disclose any personal information outside Australia.

How can you access your personal information that we hold?

You may request access to your personal information held by us by emailing us at [email protected] We will provide access where we are required to do so under law. In other cases, we reserve our right not to provide access. We also reserve the right to recover our reasonable costs of providing you with access to your personal information held by us.

What should you do if you believe we hold personal information about you that is wrong or you wish to complain about how we have handled your personal information?

If you believe that we hold personal information about you that is wrong (which includes inaccurate, out of date, incomplete, irrelevant or misleading), or you wish to complain about how we have handled your personal information, you should contact us at [email protected]

Website terms of use

These terms and conditions apply to the use of www.newepping.com.au (this website). In using this website, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must not use this website.
In these terms and conditions, the expressions 'we', 'us' and 'our' are a reference to Riverlee Caruso Epping Pty Ltd ABN 74 569 488 238. The expression 'you' and 'your' are a reference to any user of this website.
Your use of this website
You may only use this website for lawful activity.
You must not use this website in a manner that infringes the rights of any person.
You must not transmit any virus or other harmful material to this website.

Your acknowledgements

You acknowledge sole responsibility for, and assume all risk arising from, your use of this website. Without limiting the generality of the foregoing, you acknowledge and agree that:

You must take your own precautions to ensure that accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your computer system.

We do not warrant the accuracy, adequacy or completeness of the information on this website, nor do we undertake to keep this website updated.

We do not give you any assurances that any information contained on this website will be suitable for your purposes or that it will be error-free. You agree that you will not rely on any such information or its availability and that any reliance you make will be on your own independent assessments with the aid of qualified independent advice.

To the maximum extent permitted by law, any condition, warranty, right or liability which would otherwise be implied in these terms and conditions is excluded.

Our liability to you

Subject to any statutory rights that we are not permitted to limit or exclude, we do not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer arising from or in connection with your use of this website or any information on this website.
In the event that provision of this website is deemed to be a service to which consumer guarantees under the Australian Consumer Law apply, then to the extent that we are permitted to do so, we limit our liability for any breach of any consumer guarantee to any one of the following as determined by us:

• the supplying of the service again; or
• the payment of the cost of having the service supplied again.

Intellectual property rights

The material contained on this website (website material) is subject to copyright. Except as permitted under applicable copyright legislation, unless we provide you with prior written consent, you must not use, copy, modify, transmit, store, publish or distribute any website material, or create any other material using the website material.
Trade marks (whether registered or unregistered) and logos displayed on this Website must not be used or modified in any way without obtaining our prior written consent.
Links from this website
This website may contain links to other websites (linked websites). Those links are provided for convenience only and may not remain current or be maintained.
We are not responsible for the content or privacy practices associated with linked websites.
Our links to linked websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites.

Security of information

No data transmission over the Internet can be guaranteed as totally secure. Accordingly, we do not warrant and cannot ensure the security of any information which you transmit to us while it is being transmitted to us. Any information that you transmit to us is transmitted at your own risk.
Termination of access
Access to this website may be terminated at any time by us without notice. Without limiting the generality of the foregoing, we may suspend or terminate your access to this website if you breach these terms and conditions.
Amendments to terms and conditions
We may amend these terms and conditions from time to time. Amendments will be effective immediately upon publication on this website. Each use of this website represents an agreement by you to be bound by the terms and conditions that are effective on the date of that you use this website.

Cookies

We may utilise “cookies” or similar tools which enable us to monitor traffic patterns and to improve your use of this website. A cookie does not identify you personally but it does assign a unique identifier to your computer. If you do not want information collected from your browser through the use of cookies, there is a procedure in most browsers that allows the use of cookies to be disabled, although this may affect your web browsing experience.

General

If we do not act in relation to a breach by you of these terms and conditions, we do not waive any rights to act in relation to that breach or any later breach by you.
If a provision of these terms and conditions is void, voidable, or unenforceable, it may be severed without affecting the enforceability of the other provisions of these terms and conditions
In these terms and conditions, a reference to:

• the singular includes the plural and the plural includes the singular;
• a statute includes consolidations, amendments, re-enactments or replacements of that statute;
• any general language is not restricted by any accompanying example, and the words ‘includes’ or ‘including’, or similar words are not words of limitation; and
• a person includes an individual, a firm, a body corporate, a trust, an unincorporated association or an authority.

These terms and conditions are governed by the laws in force in Victoria, Australia.