NOW LEASING & SELLING

Privacy Policy

This is the privacy policy of Riverlee Management Pty Ltd ABN 76605452864 and its associated entities referred to as ‘we’, ‘us’ or ‘our’. In these terms and conditions, the expressions ‘we’, ‘us’ and ‘our’ are a reference to Riverlee Management Pty Ltd ABN 76605452864 and its associated entities.

What is personal information?

Personal information is defined in the Privacy Act 1988 ( the Privacy Act) as:

information or an opinion about an identified individual, or an
individual who is reasonably identifiable:

whether the information or opinion is true or not; and

whether the information or opinion is recorded in a material form or
not.

Why do we collect personal information?

There are few, if any, organisations that can function without personal
information. We are no exception. We collect personal information where it
is reasonably necessary for our functions or activities. In addition to our
core business activity of property development our functions and activities
include:

  • marketing our business;
  • undertaking research to improve our business;
  • obtaining goods and services from other businesses;
  • employing staff; and
  • complying with legal and regulatory obligations.

Some common examples of personal information that we may collect include an
individual’s name, address, telephone number, and details of products and
services that they obtain from us.

The Privacy Act recognises certain types of personal information as
sensitive information Examples of sensitive information about an individual
include information about the individual’s:

  • health;
  • racial or ethnic origin;
  • political opinions;
  • membership of a political association, professional or trade association
    or trade union;
  • religious beliefs or affiliations;
  • philosophical beliefs;
  • sexual orientation or practices; and
  • criminal record.

We do not normally collect sensitive information from our customers. Any
sensitive information which we do collect will either be collected with the
individual’s consent or as permitted by law.

How do we collect and keep personal information?

We receive personal information in different ways and through a number of
different media including:

  • via online sources (including email);
  • by telephone;
  • through face to face communications; and
  • by hard copy correspondence and documentation.

We keep different types of records that include personal information. These
include records stored electronically on data bases and also hard copy
files.

When do we use or disclose personal information?

If we collect personal information for a particular purpose, we may use or
disclose that personal information for that purpose. For example, if a
customer obtains a product or service from us, we may use and/or disclose
their personal information for the purpose of providing the product or
service to them.

We may also use or disclose personal information for other secondary
purposes including the following:

  • where the individual has consented to the use or disclosure for the
    secondary purpose;
  • the secondary purpose is related to (or in the case of sensitive
    information directly related to) the purpose for which the personal
    information was collected and the individual concerned would reasonably
    expect us to use or disclose the information – for example providing
    marketing information to existing customers (unless the customer has
    requested not to receive marketing information from us);
  • the use or disclosure is required or authorised under an Australian law
    or a court or tribunal order;
  • a permitted general or health situation exists as defined in the Privacy
    Act; or
  • we reasonably believe that the use or disclosure of the personal
    information is reasonably necessary for one or more enforcement related
    activities conducted by, or on behalf of, an enforcement body.

We do not store or disclose any personal information outside Australia.

How can you access your personal information that we hold?

You may request access to your personal information held by us by emailing
us at admin@riverlee.com.au. We will provide access where we are required
to do so under law. In other cases, we reserve our right not to provide
access. We also reserve the right to recover our reasonable costs of
providing you with access to your personal information held by us.

What should you do if you believe we hold personal information about
you that is wrong or you wish to complain about how we have handled
your personal information?

If you believe that we hold personal information about you that is wrong
(which includes inaccurate, out of date, incomplete, irrelevant or
misleading), or you wish to complain about how we have handled your
personal information, you should contact us at admin@riverlee.com.au

If you have complained to us about how we have handled your personal
information, and you believe that we have not satisfactorily resolved your
complaint, you may wish to contact the Office of the Australian Information
Commissioner ( https://www.oaic.gov.au/).